Joomshaper.com products are specifically designed and developed for End-Users using Joomla CMS. However, some of the products offers compatibility with other CMS Platforms like Wordpress, Drupal, Magento, and more. However, please review the product article and its technical documentation carefully before purchasing to avoid any confusions.
Joomshaper.com offers a 15-day money-back guarantee on their premium products. If you are not satisfied with your purchase, you can request a refund within 15 days of purchase. However, joomshaper.com does not offer a refund for products purchased with a discount or products bought more than 15 days ago. The refund amount may vary according to the initial payment method fee charged by the Payment gateway.
Yes, you can cancel your order on joomshaper.com. To cancel an order, go to your account dashboard and click on the order link. From there, you can select the order you want to cancel and follow the instructions to complete the cancellation process. However, it is advised to review first joomshaper's Return Policy regarding refund eligibility.
No, there are no limits on how many times you can use a product purchased from joomshaper.com. You can use the product in multiple websites or projects without restriction. However, the product usage must fulfill the licensing terms and conditions.
If you are eligible for a refund, joomshaper.com will initiate the refund process as soon as possible. The refund will be made to the original payment method you used for the purchase. Refunds usually take 5 to 10 business days to process depending on the payment gateway utilized.
Yes, joomshaper.com offers support for their products to their customers. You can submit a ticket through the website with your query and a support specialist will get back to you as soon as possible. Joomshaper.com also has a dedicated Knowledgebase that can assist you in solving common issues.
We sympathize with the aggravation caused by non-functional coupon codes. To prevent this, we ensure that we share only the latest and verified coupon codes, as we are shoppers too.